New bot
Saved
Welcome to Athgentic
What do you want to call your bot?
This is the name your patients will see. You can change it at any time.
Step 1 of 6
What area of medicine does this cover?
Choose the specialty that fits your practice.
Respiratory
Asthma, COPD, lung conditions
General Practice
Broad primary care topics
Cardiology
Heart conditions, medications
Paediatrics
Children's health
Other
Enter your area below
Step 2 of 6
Upload your clinical documents
Your bot will only use what you upload — nothing else. PDFs, Word docs, and text files all work.
Tap to upload a document
PDF, Word doc, TXT · up to 50MB
Step 3 of 6
How should your bot greet patients?
This is the first thing patients see. Keep it short and friendly.
Keep it under 2 sentences. Mention what the bot covers.
Step 4 of 6
Set your safety rules
These protect your patients and your practice. We recommend keeping them all on.
Only use my uploaded documents
The bot won't guess or make things up
Always show where the answer came from
Patients see which document was used
Direct emergencies to NHS 111
Urgent queries get redirected safely
Say "I don't know" when unsure
Better than guessing
Step 5 of 6
What will patients most likely ask?
Add 3–5 starter questions. These appear as buttons so patients know where to begin.
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×
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Step 6 of 6
Here's what your bot looks like
This is exactly what your patients will see.
My Bot
Powered by Athgentic
Hello! I can answer your questions using the latest clinical guidelines.
Ask a question...
Health information only · Not medical advice
Bot settings
Safety documents
Evaluation
Bot identity
Documents
Safety rules
Only use my documents
No guessing or making things up
Show where answers come from
Patients see the source document
Direct emergencies to NHS 111
Say "I don't know" when unsure
Behaviour
Advanced
Sources checked per question3
Chunk size512
Suggested questions
Disclaimer
DCB0129 — Clinical risk management
Mandatory for health IT manufacturers
Clinical Safety Case Report
RequiredAuto-generated
Proves your bot is safe to deploy. Generated from your bot configuration.
Clinical Risk Management Plan
RequiredAuto-generated
How risks are identified and managed throughout your bot's lifecycle.
Hazard Log
RequiredAuto-generated
A live register of risks and controls. Update when documents change.
User Journey
RequiredAuto-generated
Mapped patient journeys used to identify hazard scenarios.
CSO Appointment LetterRequired
Formally names you as the Clinical Safety Officer responsible for this bot.
NHS — DTAC
Required for NHS procurement
DTAC Form
RequiredAuto-generated
National baseline covering clinical safety, data protection, security, and usability.
Cyber Essentials CertificationExternal
UK government cybersecurity certification. Apply via NCSC.
ICO RegistrationExternal
Required before processing any personal data. Register with the ICO.
DSPT SubmissionExternal
Annual NHS data security self-assessment.
UK GDPR — Data protection
Mandatory for health data processing
Patient Privacy Notice
RequiredAuto-generated
Tells patients how their data is used. Must be shown before the bot is used.
Data Protection Impact Assessment
RequiredAuto-generated
Identifies privacy risks before going live. Required under UK GDPR Article 35.
Data Flows Diagram
RequiredAuto-generated
Visual map of where patient data goes — from input through processing to storage.
DCB0160 — Deployment pack
Generated per bot for each clinician deploying
DCB0160 Deployment PackAuto-generated per bot
Covers your deployment-level clinical risk obligations. Unique to Athgentic.
A five-phase validation programme. Each phase must be completed before the next unlocks. This process typically takes 2–4 months.
1
In-house automated testing
100-question accuracy and safety test · ~1–2 days
100 questions auto-generated from your uploaded documents
Accuracy scoring — does each answer match the source?
Safety boundary test — 20 out-of-scope questions
NHS 111 signposting test — 10 urgent symptom queries
2
Clinician validation
Min. 3 clinicians review responses · ~2–4 weeks
Invite at least 3 clinicians in your specialty to review
Each clinician scores 20 responses: accurate / inaccurate / uncertain
Clinicians flag any responses that could cause patient harm
Collect signed validation statements from each clinician
3
Lay-user validation
Min. 5 non-clinical users · ~2–4 weeks
Recruit 5+ lay users (not healthcare professionals)
Each user completes a structured think-aloud session
Users complete a usability questionnaire (SUS score)
Document any confusion points or misunderstandings
4
Patient validation
Ethics approval required · Min. 20 patients · ~2–4 months
Submit ethics application to HRA / REC
Obtain written ethics approval
Recruit 20+ patients matching your target population
Collect outcome measures: satisfaction, comprehension, safety
5
Larger patient validation / RCT
Full RCT ethics · 100+ patients · ~6–18 months
Write RCT protocol (Athgentic generates a template)
Register trial on ISRCTN or ClinicalTrials.gov
Obtain full HRA / REC approval
Recruit 100+ patients across intervention and control arms
Submit for peer review / publication
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